Job Listings

1.     Coordinates the duties of the Technical Assistants. Coordinates the day to day operation of phlebotomy and specimen receiving to ensure all client needs are met. Coordinates the training of all new employees, ensuring the new employee checklist is completed in a timely manner. Can perform all functions of Technical Assistant.     2.     Coordinates clerical functions required to process specimens and generate reports.        Performs registration and billing functions for all patient types.        Demonstrates knowledge of computer functions required to receive, process, distribute and track        all types of specimens.        Accurately orders laboratory test for all types of patients.        Dispatches, logs and tracks calls for client specimen pickup.        Pick up specimens collected at all clients; perform the duties of a lab courier as needed.        Keeps abreast of department policies/procedures pertaining to specimen collection, processing          and distribution.        Assists medical technologist as needed.       Performs other related duties as assigned.        Assist during emergency situations according to hospital policy.        Maintains a safe and amicable work environment.     3.     Coordinates supplies and equipment to facilitate delivery of service. Fills supplies for clients within a reasonable turn-around time. Assist with restocking supplies in stockroom. Reports any shortages to necessary personnel.

Job Summary Collects appropriate samples for testing, including phlebotomy procedures, venous and capillary punctures, and urine collections for medical and legal testing procedures. Work also includes: 1) computer inquiry and entry to maintain patient demographic as well as test ordering details in multiple computer systems in accordance with compliance guidelines; 2) processing and preparing samples for testing at FHS laboratories; and 3) processing, preparing and packaging samples for delivery to testing labs. An incumbent may also provide guidance to new employees/students on department procedures and policies. Work is conducted in accordance with all regulatory accreditation agency requirements. Work requires: 1) ability to communicate effectively, 2) exemplify customer service and 3) knowledge of laboratory procedures and equipment, accessioning, verifying specimens and specimen requirements, and skills in using a laboratory information system. Some assignments may require out-of-office travel. Essential Job Duties Performs collections to include venipuncture, capillary procedures, and special collections on pediatric and adult inpatient and outpatient populations using safety devices and tools appropriate for the situation. If applicable, performs urine drug screen collection and Breath Alcohol Testing. Perform the urine drug collection and testing according to DOT standards. Provides communications support using established customer service standards. Accesses hospital and lab information system programs to perform ordering, sample labeling, log-in, test cancellation, test add-on, etc. and final disposition into the sample inventory system/storage program. Performs processing duties and prepares samples for testing to include: validating patient identity, labeling, centrifugation, aliquoting, and preserving sample integrity. Test ready samples are delivered for testing or packaged for dispatch following specific guidelines. Completes follow up protocol and maintains audit trail for ambiguous orders or issues to bring resolution to concerns in accordance with department procedures.

Job Summary Collects appropriate samples for testing, including phlebotomy procedures, venous and capillary punctures, and urine collections for medical and legal testing procedures. Work also includes: 1) computer inquiry and entry to maintain patient demographic as well as test ordering details in multiple computer systems in accordance with compliance guidelines; 2) processing and preparing samples for testing at FHS laboratories; and 3) processing, preparing and packaging samples for delivery to testing labs. An incumbent may also provide guidance to new employees/students on department procedures and policies. Work is conducted in accordance with all regulatory accreditation agency requirements. Work requires: 1) ability to communicate effectively, 2) exemplify customer service and 3) knowledge of laboratory procedures and equipment, accessioning, verifying specimens and specimen requirements, and skills in using a laboratory information system. Some assignments may require out-of-office travel. Essential Job Duties Performs collections to include venipuncture, capillary procedures, and special collections on pediatric and adult inpatient and outpatient populations using safety devices and tools appropriate for the situation. If applicable, performs urine drug screen collection and Breath Alcohol Testing. Perform the urine drug collection and testing according to DOT standards. Provides communications support using established customer service standards. Accesses hospital and lab information system programs to perform ordering, sample labeling, log-in, test cancellation, test add-on, etc. and final disposition into the sample inventory system/storage program. Performs processing duties and prepares samples for testing to include: validating patient identity, labeling, centrifugation, aliquoting, and preserving sample integrity. Test ready samples are delivered for testing or packaged for dispatch following specific guidelines. Completes follow up protocol and maintains audit trail for ambiguous orders or issues to bring resolution to concerns in accordance with department procedures.

Job Summary Collects appropriate samples for testing, including phlebotomy procedures, venous and capillary punctures, and urine collections for medical and legal testing procedures. Work also includes: 1) computer inquiry and entry to maintain patient demographic as well as test ordering details in multiple computer systems in accordance with compliance guidelines; 2) processing and preparing samples for testing at FHS laboratories; and 3) processing, preparing and packaging samples for delivery to testing labs. An incumbent may also provide guidance to new employees/students on department procedures and policies. Work is conducted in accordance with all regulatory accreditation agency requirements. Work requires: 1) ability to communicate effectively, 2) exemplify customer service and 3) knowledge of laboratory procedures and equipment, accessioning, verifying specimens and specimen requirements, and skills in using a laboratory information system. Some assignments may require out-of-office travel. Essential Job Duties Performs collections to include venipuncture, capillary procedures, and special collections on pediatric and adult inpatient and outpatient populations using safety devices and tools appropriate for the situation. If applicable, performs urine drug screen collection and Breath Alcohol Testing. Perform the urine drug collection and testing according to DOT standards. Provides communications support using established customer service standards. Accesses hospital and lab information system programs to perform ordering, sample labeling, log-in, test cancellation, test add-on, etc. and final disposition into the sample inventory system/storage program. Performs processing duties and prepares samples for testing to include: validating patient identity, labeling, centrifugation, aliquoting, and preserving sample integrity. Test ready samples are delivered for testing or packaged for dispatch following specific guidelines. Completes follow up protocol and maintains audit trail for ambiguous orders or issues to bring resolution to concerns in accordance with department procedures.

As a Lab Assistant with St. Joseph Medical Center, you will collect blood samples for laboratory testing.  You will join a team of five (5) other lab assistant professionals to support the needs of our patients.  Our teams utilize individual electronic hand held devices which provide collection information and are used to scan each patient for positive patient identification. You will also have the support of a processing team for your blood draws and use of a pneumatic tube system to transport your collected samples to the laboratory.  We will partner you with a laboratory trainer for your first 30 days to help acclimate to your new role.   Your success is important to us and we understand many of our team members also have family members who depend on them while they are working hard to improve the health of others.   You will receive a sign-on bonus for your previous experience as a Lab Assistant or Phlebotomy experience. To support your work/life balance and decrease additional stress, we will also provide you with a Free Premium Membership to Care.com including FREE Care Credits for children and/or dependent adults. These incentives are in addition to our standard benefit package which includes:   - Paid Time Off - Education Assistance for career growth - Free secured parking on site of the hospital - Free Health and Wellness Programs - Rotated Holiday Schedule Expectations: - Create a positive patient experience for pediatric and adult patients needing venipuncture, capillary procedures, and special collections - Process and prepare samples for testing to include validating patient identity, centrifugation, aliquoting, and preserving sample integrity - Conduct Breath Alcohol Testing and urine collection for drug screens - Follow Department of Transportation (DOT) guidelines where applicable - Record all order alterations accurately and timely - Utilize our hospital and lab information systems for specimen labels and orders - Test ready samples are delivered for testing or packaged for dispatch following specific guidelines. - Record final disposition into the sample inventory system/storage program Related Skills: Phlebotomy, Phlebotomist, Donor Specialist, Venipuncture, Specimen Preparation, Customer Service, MA, Medical Assistant

Job Summary Collects appropriate samples for testing, including phlebotomy procedures, venous and capillary punctures, and urine collections for medical and legal testing procedures. Work also includes: 1) computer inquiry and entry to maintain patient demographic as well as test ordering details in multiple computer systems in accordance with compliance guidelines; 2) processing and preparing samples for testing at FHS laboratories; and 3) processing, preparing and packaging samples for delivery to testing labs. An incumbent may also provide guidance to new employees/students on department procedures and policies. Work is conducted in accordance with all regulatory accreditation agency requirements. Work requires: 1) ability to communicate effectively, 2) exemplify customer service and 3) knowledge of laboratory procedures and equipment, accessioning, verifying specimens and specimen requirements, and skills in using a laboratory information system. Some assignments may require out-of-office travel. Essential Job Duties Performs collections to include venipuncture, capillary procedures, and special collections on pediatric and adult inpatient and outpatient populations using safety devices and tools appropriate for the situation. If applicable, performs urine drug screen collection and Breath Alcohol Testing. Perform the urine drug collection and testing according to DOT standards. Provides communications support using established customer service standards. Accesses hospital and lab information system programs to perform ordering, sample labeling, log-in, test cancellation, test add-on, etc. and final disposition into the sample inventory system/storage program. Performs processing duties and prepares samples for testing to include: validating patient identity, labeling, centrifugation, aliquoting, and preserving sample integrity. Test ready samples are delivered for testing or packaged for dispatch following specific guidelines. Completes follow up protocol and maintains audit trail for ambiguous orders or issues to bring resolution to concerns in accordance with department procedures.

Job Summary Collects appropriate samples for testing, including phlebotomy procedures, venous and capillary punctures, and urine collections for medical and legal testing procedures. Work also includes: 1) computer inquiry and entry to maintain patient demographic as well as test ordering details in multiple computer systems in accordance with compliance guidelines; 2) processing and preparing samples for testing at FHS laboratories; and 3) processing, preparing and packaging samples for delivery to testing labs. An incumbent may also provide guidance to new employees/students on department procedures and policies. Work is conducted in accordance with all regulatory accreditation agency requirements. Work requires: 1) ability to communicate effectively, 2) exemplify customer service and 3) knowledge of laboratory procedures and equipment, accessioning, verifying specimens and specimen requirements, and skills in using a laboratory information system. Some assignments may require out-of-office travel. Essential Job Duties Performs collections to include venipuncture, capillary procedures, and special collections on pediatric and adult inpatient and outpatient populations using safety devices and tools appropriate for the situation. If applicable, performs urine drug screen collection and Breath Alcohol Testing. Perform the urine drug collection and testing according to DOT standards. Provides communications support using established customer service standards. Accesses hospital and lab information system programs to perform ordering, sample labeling, log-in, test cancellation, test add-on, etc. and final disposition into the sample inventory system/storage program. Performs processing duties and prepares samples for testing to include: validating patient identity, labeling, centrifugation, aliquoting, and preserving sample integrity. Test ready samples are delivered for testing or packaged for dispatch following specific guidelines. Completes follow up protocol and maintains audit trail for ambiguous orders or issues to bring resolution to concerns in accordance with department procedures.

As a Lab Assistant with St. Joseph Medical Center, you will collect blood samples for laboratory testing.  You will join a team of five (5) other lab assistant professionals to support the needs of our patients.  Our teams utilize individual electronic hand held devices which provide collection information and are used to scan each patient for positive patient identification. You will also have the support of a processing team for your blood draws and use of a pneumatic tube system to transport your collected samples to the laboratory.  We will partner you with a laboratory trainer for your first 30 days to help acclimate to your new role.   Your success is important to us and we understand many of our team members also have family members who depend on them while they are working hard to improve the health of others.   You will receive a sign-on bonus for your previous experience as a Lab Assistant or Phlebotomy experience. To support your work/life balance and decrease additional stress, we will also provide you with a Free Premium Membership to Care.com including FREE Care Credits for children and/or dependent adults. These incentives are in addition to our standard benefit package which includes:   - Paid Time Off - Education Assistance for career growth - Free secured parking on site of the hospital - Free Health and Wellness Programs - Rotated Holiday Schedule Expectations: - Create a positive patient experience for pediatric and adult patients needing venipuncture, capillary procedures, and special collections - Process and prepare samples for testing to include validating patient identity, centrifugation, aliquoting, and preserving sample integrity - Conduct Breath Alcohol Testing and urine collection for drug screens - Follow Department of Transportation (DOT) guidelines where applicable - Record all order alterations accurately and timely - Utilize our hospital and lab information systems for specimen labels and orders - Test ready samples are delivered for testing or packaged for dispatch following specific guidelines. - Record final disposition into the sample inventory system/storage program Related Skills: Phlebotomy, Phlebotomist, Donor Specialist, Venipuncture, Specimen Preparation, Customer Service, MA, Medical Assistant

As a Lab Assistant with St. Joseph Medical Center, you will collect blood samples for laboratory testing.  You will join a team of five (5) other lab assistant professionals to support the needs of our patients.  Our teams utilize individual electronic hand held devices which provide collection information and are used to scan each patient for positive patient identification. You will also have the support of a processing team for your blood draws and use of a pneumatic tube system to transport your collected samples to the laboratory.  We will partner you with a laboratory trainer for your first 30 days to help acclimate to your new role.   Your success is important to us and we understand many of our team members also have family members who depend on them while they are working hard to improve the health of others.   You will receive a sign-on bonus for your previous experience as a Lab Assistant or Phlebotomy experience. To support your work/life balance and decrease additional stress, we will also provide you with a Free Premium Membership to Care.com including FREE Care Credits for children and/or dependent adults. These incentives are in addition to our standard benefit package which includes:   - Paid Time Off - Education Assistance for career growth - Free secured parking on site of the hospital - Free Health and Wellness Programs - Rotated Holiday Schedule Expectations: - Create a positive patient experience for pediatric and adult patients needing venipuncture, capillary procedures, and special collections - Process and prepare samples for testing to include validating patient identity, centrifugation, aliquoting, and preserving sample integrity - Conduct Breath Alcohol Testing and urine collection for drug screens - Follow Department of Transportation (DOT) guidelines where applicable - Record all order alterations accurately and timely - Utilize our hospital and lab information systems for specimen labels and orders - Test ready samples are delivered for testing or packaged for dispatch following specific guidelines. - Record final disposition into the sample inventory system/storage program Related Skills: Phlebotomy, Phlebotomist, Donor Specialist, Venipuncture, Specimen Preparation, Customer Service, MA, Medical Assistant

Under the direction of the Administrative Laboratory Director and the POC/MHOP Coordinator or the Laboratory Accessioning Coordinator, the Clinical Support Technician assists in specimen collection, monitoring of laboratory specimens, clerical duties, receptionist duties, process specimens going to reference laboratories, generates computer reports, order entry of outpatient tests, liaison to customers using Memorial Hospital Laboratory, participates in inventory control and performs laboratory tests that are wavered by the State of Tennessee.   1. Follows established departmental policies/procedures pertaining to specimen collection, positively identifies patients, accurately labels specimens while with the patient, and delivers back to the Laboratory. 2. Greets patients courteously and explains the procedure to be performed; consistently obtains blood specimens properly, rarely misses a vein, routine venipuncture is performed within five minutes of entering the patient’s room. 3. Maintains confidentiality of patient, department, and hospital related information according to established policies. 4. Complies with all hospital personnel policies and procedures, participates in all required departmental and hospital education inservices within the required time frame, assumes responsibility for reading posted information. 5. Assures the correct specimen and quantity of specimen is submitted for analysis. 6. Participates in an approved competency program that demonstrates knowledge and skill and includes specimen collection, specimen processing, and care of patients of all ages. 7. Answers the phone by the third ring in a professional manner indentifying yourself and processing the call appropriately, including taking and delivering messages promptly and accurately, and/or routing each call as necessary. 8. Process phone inquiries from nursing units, physicians offices, reference laboratories, outside hospital accounts, etc. with minimum technologist assistance. 9. Processes collection worksheets and outstanding specimen reports to identify unreceived, unidentified, or missing specimens beyond the expected turnaround times. 10. Processes requests to be cancelled in the hospital information system correctly by talking with the patient’s nurse and providing reasons for cancellation. 11. Identifies specimen/requisitions discrepancies and resolves issues by calling for specimen or requesting information as needed. 12. Continually makes best use of time during their shift by assuming responsibility for communicating pertinent information with co-workers; completion of shift, and coordinating lunch/breaks and daily tasks in a manner which meets the needs of the laboratory. 13. Demonstrates responsibility and flexibility in maintaining work schedules consistent with the needs of the laboratory. 14. Assists in training new employees and students; willingly assist those with insufficient knowledge or inability to complete assigned tasks or duties. 15. Process specimens received both internally and from an outside account, register requisitions with accurate patient information, order all tests and correct tests, unbag specimens documenting specimens, receiving and missing or wrong specimens received, label specimen with the correct bar code labels, deliver specimens to laboratory for testing in a timely manner. 16. Complete Laboratory process improvement for all specimen or requisition discrepancies all clients should be called to notify them of the discrepancies. 17. Scan requisition into Chartmaxx, as well as QC’ing requisitions in Chartmaxx 18. Perform other duties as requested.

Job Summary Collects appropriate samples for testing, including phlebotomy procedures, venous and capillary punctures, and urine collections for medical and legal testing procedures.   Work also includes: 1) computer inquiry and entry to maintain patient demographic as well as test ordering details in multiple computer systems in accordance with compliance guidelines; 2) processing and preparing samples for testing at FHS laboratories; and 3) processing, preparing and packaging samples for delivery to testing labs. An incumbent may also provide guidance to new employees/students on department procedures and policies.   Work is conducted in accordance with all regulatory accreditation agency requirements.   Work requires: 1) ability to communicate effectively, 2) exemplify customer service and 3) knowledge of laboratory procedures and equipment, accessioning, verifying specimens and specimen requirements, and skills in using a laboratory information system.   Some assignments may require out-of-office travel.   Essential Job Duties - Performs collections to include venipuncture, capillary procedures, and special collections on pediatric and adult inpatient and outpatient populations using safety devices and tools appropriate for the situation. If applicable, performs urine drug screen collection and Breath Alcohol Testing. - Perform the urine drug collection and testing according to DOT standards. - Provides communications support using established customer service standards. - Accesses hospital and lab information system programs to perform ordering, sample labeling, log-in, test cancellation, test add-on, etc. and final disposition into the sample inventory system/storage program. - Performs processing duties and prepares samples for testing to include: validating patient identity, labeling, centrifugation, aliquoting, and preserving sample integrity. Test ready samples are delivered for testing or packaged for dispatch following specific guidelines. - Completes follow up protocol and maintains audit trail for ambiguous orders or issues to bring resolution to concerns in accordance with department procedures.

Under the direction of the Administrative Laboratory Director and the POC/MHOP Coordinator or the Laboratory Accessioning Coordinator, the Clinical Support Technician assists in specimen collection, monitoring of laboratory specimens, clerical duties, receptionist duties, process specimens going to reference laboratories, generates computer reports, order entry of outpatient tests, liaison to customers using Memorial Hospital Laboratory, participates in inventory control and performs laboratory tests that are wavered by the State of Tennessee.   1. Follows established departmental policies/procedures pertaining to specimen collection, positively identifies patients, accurately labels specimens while with the patient, and delivers back to the Laboratory. 2. Greets patients courteously and explains the procedure to be performed; consistently obtains blood specimens properly, rarely misses a vein, routine venipuncture is performed within five minutes of entering the patient’s room. 3. Maintains confidentiality of patient, department, and hospital related information according to established policies. 4. Complies with all hospital personnel policies and procedures, participates in all required departmental and hospital education inservices within the required time frame, assumes responsibility for reading posted information. 5. Assures the correct specimen and quantity of specimen is submitted for analysis. 6. Participates in an approved competency program that demonstrates knowledge and skill and includes specimen collection, specimen processing, and care of patients of all ages. 7. Answers the phone by the third ring in a professional manner indentifying yourself and processing the call appropriately, including taking and delivering messages promptly and accurately, and/or routing each call as necessary. 8. Process phone inquiries from nursing units, physicians offices, reference laboratories, outside hospital accounts, etc. with minimum technologist assistance. 9. Processes collection worksheets and outstanding specimen reports to identify unreceived, unidentified, or missing specimens beyond the expected turnaround times. 10. Processes requests to be cancelled in the hospital information system correctly by talking with the patient’s nurse and providing reasons for cancellation. 11. Identifies specimen/requisitions discrepancies and resolves issues by calling for specimen or requesting information as needed. 12. Continually makes best use of time during their shift by assuming responsibility for communicating pertinent information with co-workers; completion of shift, and coordinating lunch/breaks and daily tasks in a manner which meets the needs of the laboratory. 13. Demonstrates responsibility and flexibility in maintaining work schedules consistent with the needs of the laboratory. 14. Assists in training new employees and students; willingly assist those with insufficient knowledge or inability to complete assigned tasks or duties. 15. Process specimens received both internally and from an outside account, register requisitions with accurate patient information, order all tests and correct tests, unbag specimens documenting specimens, receiving and missing or wrong specimens received, label specimen with the correct bar code labels, deliver specimens to laboratory for testing in a timely manner. 16. Complete Laboratory process improvement for all specimen or requisition discrepancies all clients should be called to notify them of the discrepancies. 17. Scan requisition into Chartmaxx, as well as QC’ing requisitions in Chartmaxx 18. Perform other duties as requested.

- Assist lab technicians in loading and unloading specimens on analyzers. - Clean, disinfect and maintain cleanrooms and equipment. - Assist with receipt and inspection of raw materials. - Store samples in storage racks when completed. - Stock materials and equipment. - Perform other duties as assigned.

Some of what you’ll do: - Collects, transports, receives, prepares and accurately tests biological specimens using procedures consistent with safe work practices and proper laboratory technique while maintaining integrity of specimens. - Performs waived and moderate complex testing as allowed by CLIA regulations. - Critically evaluates specimen integrity. Ensures that lab results fit clinical context for each individual patient’s specimen. Immediately reports testing outside of normal parameters to authorized testing personnel. Communicates and documents test status and results in a timely manner to clinical personnel involved in patient care. - Maintains and operates test systems for optimal performance; collaborates with tech or technician to resolve technical issues.

Under the direction of the Administrative Laboratory Director and the POC/MHOP Coordinator or the Laboratory Accessioning Coordinator, the Clinical Support Technician assists in specimen collection, monitoring of laboratory specimens, clerical duties, receptionist duties, process specimens going to reference laboratories, generates computer reports, order entry of outpatient tests, liaison to customers using Memorial Hospital Laboratory, participates in inventory control and performs laboratory tests that are wavered by the State of Tennessee.   1. Follows established departmental policies/procedures pertaining to specimen collection, positively identifies patients, accurately labels specimens while with the patient, and delivers back to the Laboratory. 2. Greets patients courteously and explains the procedure to be performed; consistently obtains blood specimens properly, rarely misses a vein, routine venipuncture is performed within five minutes of entering the patient’s room. 3. Maintains confidentiality of patient, department, and hospital related information according to established policies. 4. Complies with all hospital personnel policies and procedures, participates in all required departmental and hospital education inservices within the required time frame, assumes responsibility for reading posted information. 5. Assures the correct specimen and quantity of specimen is submitted for analysis. 6. Participates in an approved competency program that demonstrates knowledge and skill and includes specimen collection, specimen processing, and care of patients of all ages. 7. Answers the phone by the third ring in a professional manner indentifying yourself and processing the call appropriately, including taking and delivering messages promptly and accurately, and/or routing each call as necessary. 8. Process phone inquiries from nursing units, physicians offices, reference laboratories, outside hospital accounts, etc. with minimum technologist assistance. 9. Processes collection worksheets and outstanding specimen reports to identify unreceived, unidentified, or missing specimens beyond the expected turnaround times. 10. Processes requests to be cancelled in the hospital information system correctly by talking with the patient’s nurse and providing reasons for cancellation. 11. Identifies specimen/requisitions discrepancies and resolves issues by calling for specimen or requesting information as needed. 12. Continually makes best use of time during their shift by assuming responsibility for communicating pertinent information with co-workers; completion of shift, and coordinating lunch/breaks and daily tasks in a manner which meets the needs of the laboratory. 13. Demonstrates responsibility and flexibility in maintaining work schedules consistent with the needs of the laboratory. 14. Assists in training new employees and students; willingly assist those with insufficient knowledge or inability to complete assigned tasks or duties. 15. Process specimens received both internally and from an outside account, register requisitions with accurate patient information, order all tests and correct tests, unbag specimens documenting specimens, receiving and missing or wrong specimens received, label specimen with the correct bar code labels, deliver specimens to laboratory for testing in a timely manner. 16. Complete Laboratory process improvement for all specimen or requisition discrepancies all clients should be called to notify them of the discrepancies. 17. Scan requisition into Chartmaxx, as well as QC’ing requisitions in Chartmaxx 18. Perform other duties as requested.

Under the direction of the Administrative Laboratory Director and the POC/MHOP Coordinator or the Laboratory Accessioning Coordinator, the Clinical Support Technician assists in specimen collection, monitoring of laboratory specimens, clerical duties, receptionist duties, process specimens going to reference laboratories, generates computer reports, order entry of outpatient tests, liaison to customers using Memorial Hospital Laboratory, participates in inventory control and performs laboratory tests that are wavered by the State of Tennessee.   1. Follows established departmental policies/procedures pertaining to specimen collection, positively identifies patients, accurately labels specimens while with the patient, and delivers back to the Laboratory. 2. Greets patients courteously and explains the procedure to be performed; consistently obtains blood specimens properly, rarely misses a vein, routine venipuncture is performed within five minutes of entering the patient’s room. 3. Maintains confidentiality of patient, department, and hospital related information according to established policies. 4. Complies with all hospital personnel policies and procedures, participates in all required departmental and hospital education inservices within the required time frame, assumes responsibility for reading posted information. 5. Assures the correct specimen and quantity of specimen is submitted for analysis. 6. Participates in an approved competency program that demonstrates knowledge and skill and includes specimen collection, specimen processing, and care of patients of all ages. 7. Answers the phone by the third ring in a professional manner indentifying yourself and processing the call appropriately, including taking and delivering messages promptly and accurately, and/or routing each call as necessary. 8. Process phone inquiries from nursing units, physicians offices, reference laboratories, outside hospital accounts, etc. with minimum technologist assistance. 9. Processes collection worksheets and outstanding specimen reports to identify unreceived, unidentified, or missing specimens beyond the expected turnaround times. 10. Processes requests to be cancelled in the hospital information system correctly by talking with the patient’s nurse and providing reasons for cancellation. 11. Identifies specimen/requisitions discrepancies and resolves issues by calling for specimen or requesting information as needed. 12. Continually makes best use of time during their shift by assuming responsibility for communicating pertinent information with co-workers; completion of shift, and coordinating lunch/breaks and daily tasks in a manner which meets the needs of the laboratory. 13. Demonstrates responsibility and flexibility in maintaining work schedules consistent with the needs of the laboratory. 14. Assists in training new employees and students; willingly assist those with insufficient knowledge or inability to complete assigned tasks or duties. 15. Process specimens received both internally and from an outside account, register requisitions with accurate patient information, order all tests and correct tests, unbag specimens documenting specimens, receiving and missing or wrong specimens received, label specimen with the correct bar code labels, deliver specimens to laboratory for testing in a timely manner. 16. Complete Laboratory process improvement for all specimen or requisition discrepancies all clients should be called to notify them of the discrepancies. 17. Scan requisition into Chartmaxx, as well as QC’ing requisitions in Chartmaxx 18. Perform other duties as requested.

- Accepts specimens and requisitions from external and internal customers utilizing excellent customer service skills. - Identifies patients/specimens using two unique patient identifiers and accurately labels specimen containers. - Correctly registers specimens and logs into Laboratory Information System (LIS) appropriate to department where testing is to be performed as needed, or evaluates specimen adequacy and acceptability and logs into LIS. - Performs specimen processing as needed. For example, proper identification, aliquoting, plate streaking, preparing slides, special handling, and required documentation. - Follows established procedures and policies including infection control and bloodborne pathogens. - Handles chemicals according to established safety protocols. - Meets defined workload productivity standards. Supports and utilizes LEAN principles.   - Works proficiently with laboratory information systems and personal computers. - Follows established procedures and policies to obtain optimal test turn-around-times. - Participates in teaching peers. - Handles incoming and outgoing telephone calls utilizing good customer service skills and knowledge of the laboratory. - Follows up on and documents out of range temperatures.  Additional Functions As Needed: -   Phlebotomy - Accurately and efficiently performs venipunctures, and finger sticks ensuring collection of proper specimens for testing and ensuring patient safety. - Prepares specimens for testing.  

- Accepts specimens and requisitions from external and internal customers utilizing excellent customer service skills. - Identifies patients/specimens using two unique patient identifiers and accurately labels specimen containers. - Correctly registers specimens and logs into Laboratory Information System (LIS) appropriate to department where testing is to be performed as needed, or evaluates specimen adequacy and acceptability and logs into LIS. - Performs specimen processing as needed. For example, proper identification, aliquoting, plate streaking, preparing slides, special handling, and required documentation. - Follows established procedures and policies including infection control and bloodborne pathogens. - Handles chemicals according to established safety protocols. - Meets defined workload productivity standards. Supports and utilizes LEAN principles.   - Works proficiently with laboratory information systems and personal computers. - Follows established procedures and policies to obtain optimal test turn-around-times. - Participates in teaching peers. - Handles incoming and outgoing telephone calls utilizing good customer service skills and knowledge of the laboratory. - Follows up on and documents out of range temperatures.  Additional Functions As Needed: -    Phlebotomy - Accurately and efficiently performs venipunctures, and finger sticks ensuring collection of proper specimens for testing and ensuring patient safety.

Job Summary Collects appropriate samples for testing, including phlebotomy procedures, venous and capillary punctures, and urine collections for medical and legal testing procedures. Work also includes: 1) computer inquiry and entry to maintain patient demographic as well as test ordering details in multiple computer systems in accordance with compliance guidelines; 2) processing and preparing samples for testing at FHS laboratories; and 3) processing, preparing and packaging samples for delivery to testing labs. An incumbent may also provide guidance to new employees/students on department procedures and policies. Work is conducted in accordance with all regulatory accreditation agency requirements.   Work requires: 1) ability to communicate effectively, 2) exemplify customer service and 3) knowledge of laboratory procedures and equipment, accessioning, verifying specimens and specimen requirements, and skills in using a laboratory information system.   Essential Job Duties - Performs collections to include venipuncture, capillary procedures, and special collections on pediatric and adult inpatient and outpatient populations using safety devices and tools appropriate for the situation. If applicable, performs urine drug screen collection and Breath Alcohol Testing. - Perform the urine drug collection and testing according to DOT standards. - Provides communications support using established customer service standards. - Accesses hospital and lab information system programs to perform ordering, sample labeling, log-in, test cancellation, test add-on, etc. and final disposition into the sample inventory system/storage program. - Performs processing duties and prepares samples for testing to include: validating patient identity, labeling, centrifugation, aliquoting, and preserving sample integrity. Test ready samples are delivered for testing or packaged for dispatch following specific guidelines. - Completes follow up protocol and maintains audit trail for ambiguous orders or issues to bring resolution to concerns in accordance with department procedures.

Some of what you’ll do: - Collects, transports, receives, prepares and accurately tests biological specimens using procedures consistent with safe work practices and proper laboratory technique while maintaining integrity of specimens. - Performs waived and moderate complex testing as allowed by CLIA regulations. - Critically evaluates specimen integrity. Ensures that lab results fit clinical context for each individual patient’s specimen. Immediately reports testing outside of normal parameters to authorized testing personnel. Communicates and documents test status and results in a timely manner to clinical personnel involved in patient care. - Maintains and operates test systems for optimal performance; collaborates with tech or technician to resolve technical issues.