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Job Summary:   Responsible for interpreting and analyzing records on a daily basis for assigned physicians.  Assists other healthcare professionals regarding patient assessments in order to document patient care and facilitate delivery of healthcare services.  Chart work up, patient information retrieval and chart abstraction.   Essential Responsibilities: - Process requests for medical records both outgoing and incoming from multiple sources. - Import test results into Electronic Health Record (EHR) in a timely manner. - Field incoming calls from patients, nurses and other medical facilities and provide friendly service and support. - Provide support in locating medical records from internal and external sources as needed. - Provide support in obtaining records from outside sources to complete chart for patient care. - Meet quality and productivity standards as established by the department. - Analyze patient medical records for physician appointments on a daily basis. Analyze, retrieve, and scan needed HIM records in order to facilitate completeness of patient chart for patient care. - Contact appropriate areas to obtain needed information such as Cath films and CD's.  Use of multiple software products, including but not limited to Chartmax, Meditech, McKesson, Cerner and other systems as needed to obtain hospital information and office procedures. - Follow established policies and procedures to contribute to the efficiency of the HIM Department. - Ability to understand various reports and place them in appropriate categories in Document Management. - Work closely with clinical staff and Physicians to ensure clinical abstraction is complete and correct. - Abstract data into the EHR according to established procedure. - Assign diagnosis codes to problems, per ICD-10 guidelines. - Provide administrative/clerical/technical support as assigned. - Use reference material appropriately and efficiently to facilitate accuracy, clarity and completeness of reports. - Interact effectively with physicians, nurses, other staff and patients and their family members in person and over the phone.
Job ID
2021-152969
Department
Cardiology Clinic
Shift
Day
Facility / Process Level : Name
CHI Memorial
Employment Type
Full Time
Location
TN-CHATTANOOGA
Expectations: Assists all request made in medical record department per director request if other employees need assistance or physician and nursing staff request assistance. Maintains a neat and orderly file and work area. Completes red-out guide, pulls patient chart and takes chart along with phone message to appropriate physician/ nurse according to the policy and procedure manual. Handles patient medical records in confidential mannerism. Handles patient telephone calls and requests in confidential mannerism. Works well with co-workers, supervisors and directors to define and work toward common clinic goals.
Job ID
2021-162748
Department
Cardiology Clinic
Shift
Day
Facility / Process Level : Name
CHI St. Vincent Health
Employment Type
Part Time
Location
AR-LITTLE ROCK
JOB DESCRIPTION POSITION SUMMARY This job is responsible for corresponding with both commercial and government health insurance payers to address and resolve outstanding insurance balances related to coding denials in accordance with established standards, guidelines and requirements. An incumbent conducts follow-up process activities through review of medical records and contact with providers, phone calls, online processing, fax and written correspondence, leveraging work queues to organize work efficiently. Work also includes reviewing insurance remittance advices, researching denial reasons and resolving issues through well-written appeals. Work requires proactive troubleshooting, significant attention to detail and the application of analytical/critical thinking skills to analyze denials and reimbursement methodologies and bring timely resolution to issues that have a potential impact on revenues. In addition, the incumbent must be able to communicate effectively with payer representatives and maintain professional communication with team members in order to support denials resolution. Uses and discloses patient protected health information: 1) Only as it applies to job functions, 2) in amounts minimally necessary for intended purpose, and 3) in a confidential manner. ESSENTIAL JOB RESPONSIBILITIES Follows-up with insurance payers to research and resolve unpaid insurance accounts receivable; makes necessary corrections in the practice management system to ensure appropriate reimbursement is receive. Applies a thorough understanding/interpretation of Explanation of Benefits (EOBs) and remittance advices, including when and how to ensure that correct and appropriate payment has been received. Communicates effectively over the phone and through written correspondence to explain why a balance is outstanding, denied and/or underpaid using accurate and supported reasoning based on EOBs, reimbursement, and payer specific requirements. Review patient medical record to compare documentation and coding; change coding based on documentation to include diagnosis codes, modifiers, place of service, etc. Communicate with provider to resolve claims that require a written appeal or second level appeal. Resubmits claims with necessary information when requested through paper or electronic methods. Anticipates potential areas of concern within the follow-up function; identify issues/trends and conducts staff training to address and rectify. Recognizes when additional assistance is needed to resolve insurance balances and escalates appropriately and timely through defined communication and escalation channels. Resolves work queues according to the prescribed priority and/or per the direction of management and in accordance with policies, procedures and other job aides. Assists with unusual, complex or escalated issues as necessary.
Job ID
2021-161917
Department
Health Information Management
Shift
Day
Facility / Process Level : Name
CHI Health Clinic
Employment Type
Full Time
Location
NE-OMAHA
Job Summary / Purpose Under direct supervision, this position is responsible for corresponding with both commercial and government health insurance payers to address and resolve outstanding insurance balances related to coding denials in accordance with established standards, guidelines and requirements.  The incumbent conducts follow-up process activities through review of medical records and contact with providers, phone calls, online processing, fax and written correspondence, leveraging work queues to organize work efficiently.  Work also includes reviewing insurance remittance advices, researching denial reasons and resolving issues through well-written appeals. - Applies a thorough understanding/interpretation of Explanation of Benefits (EOBs) and remittance advices, including when and how to ensure that correct and appropriate payment has been received. - Communicates effectively over the phone and through written correspondence to explain why a balance is outstanding, denied and/or underpaid using accurate and supported reasoning based on EOBs, reimbursement, and payer specific requirements. - Review patient medical record to compare documentation and coding; change coding based on documentation to include diagnosis codes, modifiers, place of service, etc. Communicate with provider to resolve claims that require a written appeal or second level appeal. - Resubmits claims with necessary information when requested through paper or electronic methods. - Anticipates potential areas of concern within the follow-up function; identify issues/trends and conducts staff training to address and rectify. - Recognizes when additional assistance is needed to resolve insurance balances and escalates appropriately and timely through defined communication and escalation channels. - Resolves work queues according to the prescribed priority and/or per the direction of management and in accordance with policies, procedures and other job aides. - Assists with unusual, complex or escalated issues as necessary. - Organizes open accounts by denial type or payer to quickly address in bulk with representatives over the phone, via spreadsheet, utilizing an on-line payer portal, etc. - Accurately documents patient accounts of all actions taken in billing system.  
Job ID
2021-152269
Department
Health Information Management
Shift
Day
Facility / Process Level : Name
CHI Health Clinic
Employment Type
Full Time
Location
NE-OMAHA
REMOTE OPPORTUNITY AFTER 6 MONTH TRAINING PERIOD!Job Summary / Purpose Under direct supervision, this position is responsible for corresponding with both commercial and government health insurance payers to address and resolve outstanding insurance balances related to coding denials in accordance with established standards, guidelines and requirements.  The incumbent conducts follow-up process activities through review of medical records and contact with providers, phone calls, online processing, fax and written correspondence, leveraging work queues to organize work efficiently.  Work also includes reviewing insurance remittance advices, researching denial reasons and resolving issues through well-written appeals. - Applies a thorough understanding/interpretation of Explanation of Benefits (EOBs) and remittance advices, including when and how to ensure that correct and appropriate payment has been received. - Communicates effectively over the phone and through written correspondence to explain why a balance is outstanding, denied and/or underpaid using accurate and supported reasoning based on EOBs, reimbursement, and payer specific requirements. - Review patient medical record to compare documentation and coding; change coding based on documentation to include diagnosis codes, modifiers, place of service, etc. Communicate with provider to resolve claims that require a written appeal or second level appeal. - Resubmits claims with necessary information when requested through paper or electronic methods. - Anticipates potential areas of concern within the follow-up function; identify issues/trends and conducts staff training to address and rectify. - Recognizes when additional assistance is needed to resolve insurance balances and escalates appropriately and timely through defined communication and escalation channels. - Resolves work queues according to the prescribed priority and/or per the direction of management and in accordance with policies, procedures and other job aides. - Assists with unusual, complex or escalated issues as necessary. - Organizes open accounts by denial type or payer to quickly address in bulk with representatives over the phone, via spreadsheet, utilizing an on-line payer portal, etc. - Accurately documents patient accounts of all actions taken in billing system. - Other duties as assigned by management.
Job ID
2021-159984
Department
Revenue Services - ICD10
Shift
Day
Facility / Process Level : Name
CHI Health Clinic
Employment Type
Full Time
Location
NE-OMAHA
Position Summary: The Coder IV is a member of the Health Information Management Team responsible for ensuring the accuracy and completeness of clinical coding, validating the information in the databases for outcome management and specialty registries, across the entire integrated healthcare system. The purpose of this position is to apply the appropriate diagnostic and procedural codes to individual patient health information records for data retrieval, analysis and claims processing. This position is expected to perform duties in alignment with the mission and policies within the Dignity Health organization, TJC, CMS, and other regulatory agencies.   Principle Duties and Accountabilities: - Assign codes for diagnoses, treatments, and procedures according to the appropriate classification system for inpatient admissions. - Can also code ancillary, emergency department, same-day surgery, and observation charts if needed. - Review provider documentation to determine the principal diagnosis, co-morbidities and complications, secondary conditions and surgical procedures following official coding guidelines. - Utilize technical coding principals and APC reimbursement expertise to assign appropriate ICD-IO-CM diagnoses, ICD-IO-PCS as appropriate, and CPT-4 for procedures. - Understanding of ICD10 Coding in relation to DRGs - Abstract additional data elements during the chart review process when coding, as needed - Utilize technical coding principals and MS-DRG reimbursement expertise to assign appropriate ICD-10- CM diagnoses and ICD- IO-PCS procedures. - Ensure accurate coding by clarifying diagnosis _and procedural information through an established query process if necessary. - Assign Present on Admission (POA) value for inpatient diagnoses. - Extract required information from source documentation and enter into encoder and abstracting system. - Identifies non-payment conditions; Hospital-Acquired Conditions (HAC), Patient Safety Indicators (PSI) following, report through established procedures. - Collaborate in the DRG Mismatch process with the Clinical Documentation Improvement team. - Review documentation to verify and when necessary, correct the patient disposition upon discharge. - Prioritize work to ensure the timeframe of medical record coding meets regulatory requirements. - Serve as a resource for coding related questions as appropriate. - Adhere to and maintain required levels of performance in both Coding accuracy and productivity. - Review and maintain a record of charts coded, held, and/or missing - Provide documentation feedback to Providers, as needed - Participate in Coding department meetings and educational events. - Meet performance and quality standards at the Coder III level. - Abide by the Standards of Ethical Coding as set forth by the American Health Information Management Association (AHIMA) and adheres to official coding guidelines. - Other duties as assigned that have a direct impact on our ability to decrease the DNFB and support Revenue Cycle, including but not limited to charge validation, observation calculations, etc..
Job ID
2021-163921
Department
HIM Coding
Shift
Day
Facility / Process Level : Name
California Hospital Medical Center
Employment Type
Full Time
Location
CA-LOS ANGELES
REMOTE OPPORTUNITY AFTER 6 MONTH TRAINING PERIOD!Job Summary / Purpose Under direct supervision, this position is responsible for corresponding with both commercial and government health insurance payers to address and resolve outstanding insurance balances related to coding denials in accordance with established standards, guidelines and requirements.  The incumbent conducts follow-up process activities through review of medical records and contact with providers, phone calls, online processing, fax and written correspondence, leveraging work queues to organize work efficiently.  Work also includes reviewing insurance remittance advices, researching denial reasons and resolving issues through well-written appeals. - Applies a thorough understanding/interpretation of Explanation of Benefits (EOBs) and remittance advices, including when and how to ensure that correct and appropriate payment has been received. - Communicates effectively over the phone and through written correspondence to explain why a balance is outstanding, denied and/or underpaid using accurate and supported reasoning based on EOBs, reimbursement, and payer specific requirements. - Review patient medical record to compare documentation and coding; change coding based on documentation to include diagnosis codes, modifiers, place of service, etc. Communicate with provider to resolve claims that require a written appeal or second level appeal. - Resubmits claims with necessary information when requested through paper or electronic methods. - Anticipates potential areas of concern within the follow-up function; identify issues/trends and conducts staff training to address and rectify. - Recognizes when additional assistance is needed to resolve insurance balances and escalates appropriately and timely through defined communication and escalation channels. - Resolves work queues according to the prescribed priority and/or per the direction of management and in accordance with policies, procedures and other job aides. - Assists with unusual, complex or escalated issues as necessary. - Organizes open accounts by denial type or payer to quickly address in bulk with representatives over the phone, via spreadsheet, utilizing an on-line payer portal, etc. - Accurately documents patient accounts of all actions taken in billing system. - Other duties as assigned by management.
Job ID
2021-160268
Department
Revenue Services - ICD10
Shift
Day
Facility / Process Level : Name
CHI Health Clinic
Employment Type
Full Time
Location
NE-OMAHA
Expectations:   - Ability to identify through chart review the correct principal and/or secondary diagnosis and may also require: - Ability to identify through chart review the correct principal and/or secondary  procedures .  - The correct information pulled from/abstracted from clinical records - The correct assignment of DRG - The correct CPT and ICD-9 assignment on outpatient charts - The correct information abstracted for generic quality assurance screens - The ability to code in absence of another coder - The ability to answer technical questions regarding coding - The performance of related responsibilities as required or assigned - Maintains confidentiality of clinical information from patient record - Stays current on latest coding compliance information for inpatient and/or outpatient records - May require knowledge and ability to use 3M Coding system        - Notifies manager or other appropriate persons of problems - Ability to investigate errors and resolutions - Provides frequent and clear performance feedback to staff based on individual needs and job requirements and may include: - The ability to communicate with physicians as needed regarding diagnosis and/or procedures in medical records - The ability to communicate with patients regarding coding issues - The ability to communicate with other hospital staff as needed - Providing education and direction to physicians and providers on Medicare, Medicaid and commercial insurance billing requirements - Correct keying of codes into the computer - The performance of related responsibilities as required or assigned
Job ID
2021-160457
Department
Cardiology Clinic
Shift
Day
Facility / Process Level : Name
CHI St. Vincent Health
Employment Type
Full Time
Location
AR-LITTLE ROCK
Expectations: - Document, assign, CPT, ICD-9/10, and HCPCS codes into the appropriate billing systems - Organizational coding production and quality standards  - NCCI and MUE edits - Review and resolve coding denials - Professional communication
Job ID
2021-163900
Department
Business Office - Coding / Data Entry
Shift
Day
Facility / Process Level : Name
Mountain Management Services
Employment Type
Full Time
Location
TN-CHATTANOOGA
Expectations: - Document, assign, CPT, ICD-9/10, and HCPCS codes into the appropriate billing systems - Organizational coding production and quality standards  - NCCI and MUE edits - Review and resolve coding denials - Professional communication 
Job ID
2021-163918
Department
Insurance Services
Shift
Day
Facility / Process Level : Name
Mountain Management Services
Employment Type
Full Time
Location
TN-CHATTANOOGA
MercyOne is looking for a Coder responsible for coding and abstracting patients’ medical records for billing and statistical purposes.    What You Will Do: - Responsible for coding and abstracting patients’ records for professional billing. - Reviews patient medical records retrospectively and concurrently for the coding and sequencing of diagnoses and procedures for reimbursement purposes. - Interacts and assists with coding requests and questions from billers. - Serves as a resource for difficult coding questions and assists with insurance denials for correction and re-filing. - Makes process improvement recommendations to management as identified, specifically related to registration and charge posting. - Performs in compliance with federal, state, insurance industry regulations. - Follows established hospital policies concerning corporate compliance. - Keeps abreast of insurance carrier rules and changes by participating in carrier specific and MCI education opportunities. MercyOne provides you with the same level of care you provide for others. We care about our employees' well-being and offer benefits that complement work/life balance.   We offer the following benefits to support you and your family: - Health/Dental/Vision Insurance - Flexible spending accounts - Voluntary Protection: Group Accident, Critical Illness, and Identity Theft  - Free Premium Membership to Care.com with preloaded credits for children and/or dependent adults - Employee Assistance Program (EAP) for you and your family - Paid Time Off (PTO)  - Tuition Assistance for career growth and development - Matching 401(k) and 457(b) Retirement Programs - Wellness Program #missioncritical
Job ID
2020-143448
Department
Business Office - Coding / Data Entry
Shift
Day
Facility / Process Level : Name
MercyOne
Employment Type
Full Time
Location
IA-DES MOINES
MercyOnes Physician Billing Office is looking for a Medical Coder to join their team. The Coder is responsible for abstracting and assigning valid CPT, ICD-9/10, and HCPCS codes to ensure appropriate reimbursement.   What you will do:   - Accurately abstracts information from the service documentation, assigns and sequences appropriate CPT, ICD-9/10, and HCPCS codes into the appropriate billing systems, ensuring compliance with established guidelines. - Responsible for working encounters in the coding work queue or task lists in a timely manner. - Meets or exceeds organizational coding production and quality standards. - Understands and applies regulatory changes and stays current with coding updates, for example NCCI and MUE edits. - Reviews and resolves coding denials. MercyOne provides you with the same level of care you provide for others. We care about our employees' well-being and offer benefits that complement work/life balance.   We offer the following benefits to support you and your family: - Health/Dental/Vision Insurance - Flexible spending accounts - Voluntary Protection: Group Accident, Critical Illness, and Identity Theft  - Free Premium Membership to Care.com with preloaded credits for children and/or dependent adults - Employee Assistance Program (EAP) for you and your family - Paid Time Off (PTO)  - Tuition Assistance for career growth and development - Matching 401(k) and 457(b) Retirement Programs - Wellness Program   Whether you are an experienced Coder 'who's seen it all' or a working toward that, we invite you to join MercyOne Des Moines today and experience it with us! 
Job ID
2021-155204
Department
Physician Coding
Shift
Day
Facility / Process Level : Name
MercyOne
Employment Type
Full Time
Location
IA-DES MOINES
Expectations: - Assists all request made in medical record department per director request if other employees need assistance or physician and nursing staff request assistance. - Completes red-out guide, pulls patient chart and takes chart along with phone message to appropriate physician/ nurse according to the policy and procedure manual. - Prepares and delivers hospital list. - Handles patient medical records, telephone calls and requests in confidential mannerism. - Interfaces with patients in professional and courteous mannerism
Job ID
2021-157678
Department
Cardiology Clinic
Shift
Day
Facility / Process Level : Name
CHI St. Vincent Health
Employment Type
Full Time
Location
AR-LITTLE ROCK
Expectations: - Assists all request made in medical record department per director request if other employees need assistance or physician and nursing staff request assistance. - Completes red-out guide, pulls patient chart and takes chart along with phone message to appropriate physician/ nurse according to the policy and procedure manual. - Prepares and delivers hospital list. - Handles patient medical records, telephone calls and requests in confidential mannerism. - Interfaces with patients in professional and courteous mannerism
Job ID
2021-157674
Department
Cardiology Clinic
Shift
Varied
Facility / Process Level : Name
CHI St. Vincent Health
Employment Type
Per Diem
Location
AR-LITTLE ROCK
Expectations:  - File and scan medical records into electronic medical records system according to established policies and procedures. - Request and provide medical information to and from patient care providers in strict accordance with HIPAA and all policies and procedures. - Maintain medical records and other correspondence according to policy. - Maintain organization of information center and physical charts. - Manage fax queue and assist callers by answering and referring phone calls or other inquiries to ensure accurate and timely communication. - Manage the flow of interdepartmental, outgoing, and incoming mail. - Pull and file charts for patient appointments, staff, physicians and/or other requests. - File loose sheets (patient records) in appropriate chart. - May answer phone inquiries regarding medical records. - Perform other duties as assigned.
Job ID
2021-166423
Department
Health Information Management
Shift
Day
Facility / Process Level : Name
CHI Saint Joseph Medical Group
Employment Type
Per Diem
Location
KY-LEXINGTON
- Review and analysis of all CDI and Coding operations and financial reports to identify - Volume Workbook analysis - CMI trending - CC/MCC capture rates - Query reports - Financial actual to goal (monthly) - DNFB/DNFC - CDS and Coding Mismatch rates - Results from CHAN, MARSI, HIA and Corporate Responsibility - Adherence to CHS National Best Practice Guidelines - Assist with yearly review, updating CHS National Guidelines/Policy/Procedures for Coding and CDI - Ensure best practice “operations and process flows” are being adhered to and recommend changes as necessary - Encourage and establish collaborative practices with Coding, Quality, CDSs, Compliance and Physicians - Alert National Director to any issues or potential issues as it pertains to performance from Optum 360/Conifer - Identify potential areas for Education based on Reports (Physician, CDS, Coder, Quality, Corporate) Special Knowledge, Skills, Abilities - Ability to establish personal and professional credibility with Dignity Health’s SVP Finance & Revenue Operations, executive team, and finance, as well as with the revenue cycle partnership, leadership and staff throughout the system.  Demonstrates subject matter expertise and leadership to other business partner relationships – clinical, compliance, and information technology. - Thorough knowledge of the full revenue cycle across the organization with the confidence to challenge the status quo to improve organizational effectiveness and service to customers. - Ability to craft a vision, gain alignment, and motivate others towards its achievement.  The capacity to balance the big picture, strategic perspective, with attention to the details of operations. - Exceptional interpersonal, communication, and presentation skills, and the ability to clearly articulate goals and expectations across the organization. - The ability to manage multiple projects simultaneously and maintain flexibility in a dynamic work environment.  The ability to prioritize and effectively respond to issues as they arise. Benefits Include: Benefits include Medical, Dental, Vision, Paid Time Off, Holidays, Retirement Program, Disability Plans, Tuition Reimbursement, Adoption Assistance, Employee Assistance Program (EAP), Discount Programs, Life Insurance Plans, Worker Compensation, Dress for Your Day Policy, Voluntary Benefits.   Compensation Range: $44.73 to $58.15, hourly rates, annualized.   Position is eligible for incentive pay based on company performance.
Job ID
2021-149596
Department
Revenue Cycle Management
Shift
Day
Facility / Process Level : Name
CommonSpirit Health
Employment Type
Full Time
Location
CO-ENGLEWOOD
Position Summary: Participates in the planning, development, delivery, training, documentation and support of healthcare business and clinical software applications. Assists in the support, implementation, and optimization of healthcare related software applications and systems. Embraces and promotes strong values in customer service. Seeks to understand and meet customer needs and expectations through communication, cooperation and collaboration. Uses observation and feedback from customers on a regular basis for suggestions to improve clinical processes and optimizes clinical systems to meet the values, vision and mission of the organization. Maintains positive working relationships with staff, system departments, physicians and peers. Displays positive support for and promotes the Values, Mission and Vision of CHI St. Luke’s Health Memorial organization.   Position Responsibilities: - Quality – completes work with accuracy and thoroughness. - Productivity – efficiently utilizes time in accomplishing work. - Customer Focus – lives organizational and departmental service standards. - Reliability – completes tasks assigned; follows up as needed. - Availability – meets attendance standards; is punctual; works when needed. - Decision Making – displays sound judgement; works with minimal supervision. - Initiative – seeks out productive duties in absence of guidance; is a self-starter. - Adheres to Policy – follows CHI St. Luke’s Health Memorial rules, policies, procedures and guidelines. - Interpersonal Relationships – cooperates, communicates and works well with others. - Professionalism – represents CHI St. Luke’s Health Memorial positively in actions and appearance. - Training: Participates in ongoing education regarding new employees, new computer modules, programs or projects. - Participates in a call system to provide continuous availability of Clinical Informatics/ Physician Support. - Performs other duties as assigned to meet the organization’s needs. - Maintain up-to-date knowledge of key business and clinical practices, clinical informatics best practices, regulatory standards, and organizational policy and direction. - Maintain current knowledge concerning major health IT initiatives at the Federal level, including mandates and standards associated with the meaningful use of electronic health records and the exchange of electronic health information. - Advanced skills in personal computers, Microsoft business applications and healthcare specific software applications. - Communicates with others professionally and diplomatically; maintains cooperative efforts with all staff/departments. - Demonstrates sound judgment in the ability to organize workflow. - Adheres to CHI St. Luke’s Health Memorial policies, including but not limited to “CHI Values & Ethics at Work”, HIPPA, PHI, ePHI, Privacy Rule, and confidentiality. - Maintains safe work habits; adheres to safety rules; immediately reports any unsafe condition; immediately reports any incident / injury. - Supports department-based goals and contributes to the success of the organization. Complies with hospital policies and procedures; attends required in – services, education and training. - Performs duties in accordance with that of hospital policies and procedures, and regulatory agency guidelines. - Wears identification badge and clocks in appropriately. - Demonstrates a willingness to follow the chain of command, regularly channels suggestions, criticisms and complaints to the appropriate person. - Performs other duties as assigned.          
Job ID
2021-162118
Department
Clinical Informatics
Shift
Day
Facility / Process Level : Name
CHI St. Luke's Health - Memorial - Lufkin
Employment Type
Full Time
Location
TX-LIVINGSTON
Responsible for the development and evaluation of training materials for Epic applications, end-user training and oversight of training team. Onboard, develop and mentor Credentialed Trainers and Principal Trainers to ensure strong team dynamic and results oriented focus within department. Engage business owners by defining, planning, implementing and evaluating required training, to ensure a smooth change management and training plan that positively impacts departmental operations. Coordinate the transition from solution definition to training delivery.   1. Provide supervision and direction for IT and user department staff participating in Epic system implementations 2. Plan, develop, coordinate, manage, and evaluate implementation and optimization training for all trainers 3. Serve as the subject matter expert and team lead within training environment to ensure training quality and consistency across all modules. 4. Responsible for coordinating with the application and technical team leads to design and maintain a Training Environment Management Plan. 5. Participate in the preparation of application test scripts, integrated test scripts, and regression test scripts for assigned applications that meet end-users needs. 6. Report project status information to the EMR Program Support Manager, other EMR managers and project requesters on a timely basis. Communicate anticipated deviations from project estimates in a timely manner. 7. Adhere to established program and departmental policies, procedures, and technical standards. Review work of trainers for compliance and consistency with established standards. 8. Provide system analysis and technical design for ongoing training environments, as well as review new application enhancements/upgrades to ensure successful implementation. 9. Direct and supervise assigned personnel including performance evaluations, scheduling, orientation, and training. Make recommendations on employee hires, transfers, promotions, work assignments, salary changes, discipline, terminations, and similar actions. 10. Develop and provide recommendations on annual budget for the areas assigned. Oversee activities and expenses to ensure financial goals are met. 11. Additional duties as assigned.
Job ID
2020-143407
Department
Clinical Informatics
Shift
Day
Facility / Process Level : Name
CHI St. Luke's Health
Employment Type
Full Time
Location
TX-HOUSTON
- Establish and maintain the efficient operation of the State of California Cancer registry which includes fulfilling the requirements of the American College of Surgeons Commission on Cancer, and the Joint Commission on Accreditation of Healthcare Organizations. - This position requires the full understanding and active participation in fulfilling the Mission of St. Bernardine Medical Center. - It is expected that the employee will demonstrate behavior consistent with the Core Values. - The employee shall support St. Bernardine Medical Center's strategic plan and the goals and direction of the quality improvement/process improvement activities.
Job ID
2021-149966
Department
Cancer Registry Services
Shift
Day
Facility / Process Level : Name
St Bernardine Medical Center
Employment Type
Full Time
Location
CA-SAN BERNARDINO

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